This website Privacy Policy describes how Boven Group protects and makes use of the information you give the company when you use this website. If you are asked to provide information when using this website, it will only be used in the ways described in this Privacy Policy.

Our contact details:

Company Name: Boven Group

Address: 5A, Ballynahinch Street

Phone Number: +44 (0)28 92 760 944

E-mail: [email protected]

Effective from: April 2022

The type of personal information we collect

We currently collect and process the following information:

• Identity Data (name, title, date of birth and gender)

• Contact Data (personal or business address, email address and telephone numbers).

• Technical Data (IP address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website)

• Usage Data (information about how you use our website)

• Marketing and Communications Data (your preferences in receiving marketing from us and your communication preferences)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you when you are filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

• create an account on our website

• subscribe to our publications

• request marketing to be sent to you

• make an enquiry or give us some feedback.

Automated technologies or interactions

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies. Cookies are small files placed on your computer’s hard drive. They allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. It enables us to track your interactions and behaviour on our website

through Analytics software.

We use the information that you have given us in the following ways:

1. For our own internal records.

2. To improve the products and services we provide.

3. To contact you in response to a specific enquiry.

4. To customise the Website for you.

5. To send you promotional emails about products, services, offers and other things we think might be relevant to you.

6. To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.

7. To analyse our website performance using Analytics software

We may share this information with external Third Parties such as

• Service providers acting as processors, based in the EEA who provide IT and system administration services.

• Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in the EEA who provide consultancy, banking, legal, insurance and accounting services.

• HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by

contacting [email protected] or +44 (0)28 92 760 944

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a legitimate interest.

How we store your personal information

Your information is securely stored. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with GDPR. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected] or +44 (0)28 92 760 944 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

Boven Group

5A, Ballynahinch Street

Hillsborough

Co. Down

BT26 6AW

Phone Number: +44 (0)28 92 760 944

E-mail: [email protected]

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk